ProfileVibe's Privacy Policy
Last update: October 19, 2022
Please read this privacy policy (the “Policy”) carefully to understand
how ProfileVibe Ltd., 8 Kaplan St., Tel Aviv, India (“ProfileVibe”,
“we”) uses personal information. By accessing or using
www.ProfileVibe.com, the ProfileVibe mobile app, or any other related sites,
applications, services, and goods, or any other website operated by ProfileVibe
that links to this policy (each, the “Site”), you acknowledge that
you have read and understood this Policy. This Policy may change from time to
time; any changes we make to this Policy will be posted on this Site, we will
also take any other steps, to the extent required by applicable law, including
notifying you about material changes. Changes to this Policy are effective as
of the stated "Last Updated" date. We recommend
that you check the Policy periodically for any updates or changes.
The
short version
Information
We Collect – You directly provide us with most of the information we
collect: when you register to the Site, use it, complete forms, or register to
any of our programs. We also collect information about your communications with
Profilevibe as well as any of your posts on our blogs or forums and your
communication with other users of Profilevibe. In addition, we automatically
collect information while you access, browse, view, or otherwise use the Site
and receive information from third-party vendors or other available sources.
Our
Legal Basis for Using Your Personal Information -
Where relevant under applicable laws, all processing of your personal
information will be justified by a "lawful ground" for processing as
detailed below.
How
Do We Use the Information Collected? – We use personal information
to provide you with quality service and security, to operate the Site,
understand how people use the Site, and to perform our obligations to you; to
ensure marketplace integrity and security; to prevent fraud; to contact you and
send you direct marketing communications; to promote and advertise the Site,
our services, and the ProfileVibe marketplace; to comply with lawful requests by
public authorities and to comply with applicable laws and regulations.
How
Long Do We Keep Personal Information – We will keep personal
information only for as long as is required to fulfill the purpose for which it
was collected. However, in some cases, we will retain personal information for
longer periods.
Children
- This Site is offered and available to users who are at
least 18 years of age and legal age to form a binding contract. Minors under
18 and at least 13 years of age are only permitted to use the Site through an
account owned by a parent or legal guardian with their appropriate permission.
Minors under 13 are not permitted to use the Site or the ProfileVibe services.
We do not knowingly collect personal information from children under 13.
Sharing
Personal Information with Third Parties – We share personal
information with third parties to operate the Site, provide our
services to you, fulfill obligations imposed on us by applicable laws and
regulations, and prevent fraud, infringements, and illegal activities.
Where
We Store Personal Information - Some of the personal
information you provide to us will be stored or processed on our behalf by
third-party suppliers and data processors and may be located in other
jurisdictions, such as the United States and Israel.
Cookies -
We use cookies and similar technologies (such as web beacons, pixels, tags, and
scripts) to improve and personalize your experience, provide our services,
analyze website performance, and for marketing purposes.
Do
Not Track (DNT) – Our Site does not respond to Do Not Track (DNT) signals.
External
Links - the Site contains links to third-party sites and if you link to a
third-party site from the Site, any data you provide to that site and any use
of that data by the third party are not under the control of ProfileVibe and
are not subject to this Policy.
Security –
We implement technical and organizational measures to maintain the security of
the Site and your personal information and in preventing unauthorized access,
loss, misuse, alteration, destruction, or damage to it through industry standard technologies and internal procedures.
Rights
of EU, EEA, and UK Users – Where we process personal data related to
EU, EEA, and UK users, further terms apply to our processing about your
rights as a data subject under EU data protection laws, as detailed below.
Specific
Provisions for California Residents- If you are a California
resident, you are entitled to specific privacy rights as detailed below.
Updating
Personal Information – We take steps to ensure that the personal information we
collect is accurate and up to date, and we provide you with the opportunity to
update your information through your account profile settings. If you believe your information is in any way incorrect, please
let us know immediately.
Contact
Us - You can exercise your rights over your personal information, by
opening a Customer Relations ticket or contacting us at privacy@ProfileVibe.com. For ProfileVibe Workspace users, please contact us at workspace-support@ProfileVibe.com. More details about the rights applicable to you are in the long
version of the Policy.
The
above are just the highlights. We encourage you to read more about the
information we collect, how we use it, understand the meaning of cookies (no,
you can’t eat it), and more in the long version of our Policy below.
The
longer version
ProfileVibe and its affiliated companies (including ProfileVibe Inc., ProfileVibe India GmbH, and ProfileVibe Limited) are committed to protecting the personal
information of its users - buyers, sellers, and other visitors browsing the Site
(“users”) as well as affiliates, influencers and other
collaborators interacting with ProfileVibe. We believe that you have a right to
know our practices regarding the information we collect when you visit and/or
use the Site. This Policy explains our privacy practices for the Site and
services provided by ProfileVibe as well as privacy practices that apply to
affiliates, influencers, and other collaborators who are individuals. By
accessing and/or using the Site and its related sites, applications, services, goods, and/or registering for an account and/or registering to our affiliate or
influencer or similar program, you acknowledge that you understand how we
process your data by this Policy, including our
collection, use, disclosure, processing and retention of personal information.
You can also learn how to limit sharing of information in this Policy.
Information We Collect
InformationYou Provide. When you register to the Site, use it, complete forms, participate in skills tests or surveys, use the Site as a collaborator, and/or
register to our affiliate or influencer or similar program, we ask you to
provide certain personal information, including a valid email address, Facebook
or Google account login details, and username. We will also ask you to provide
or otherwise collect additional information, such as your name, profile
details, physical address or billing information, telephone number or other
contact details, transactional information, payment information (for example,
in certain cases we process your payment method and credit card number),
taxpayer information and forms, details about other social networks linked
accounts, details about your listed gigs, purchases, education, profession and
expertise, information and files uploaded by you to the Site, and additional
authentication information (such as copies of your government issued ID,
passport, or driving license, as permitted by applicable laws and as detailed
in our Seller Help Center at Verifying Your Identity). We also collect information about or contained in your communications
with ProfileVibe as well as any of your posts on our blogs or forums and your
communication with other users of ProfileVibe.
Information We Collect Automatically. We collect information while you access, browse, view, or otherwise use the Site. In other words, when you access the Site we collect personal information on your usage of the Site, including transactions and communications with other users through the Site, your searches, the pages you visited, as well as other actions on the Site. We also, collect, use and process the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and the URLs of the web pages you’ve viewed or engaged with before or after using the Site. We also collect and process information relating to the use of cookies and similar technologies, as detailed below.
We use that information to provide you with our services, enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud and inappropriate content or behavior.
Additionally, to improve your online experience at ProfileVibe, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like user agent, IP, host, URL,
country/continent from which the request was made, browser info, and device/operating system/operating system version.
Information We Receive from Third Parties. We receive information from
third-party vendors and/or other commercially available sources, such as:
· Third-party vendors who provide us data to supplement the
information we collect about you, by applicable laws. For
example, we receive fraud warnings from service providers for our fraud
prevention and risk assessment efforts. We also receive information from
enrichment service providers to enhance and personalize your experience as well
as from advertising and marketing partners to manage and measure our
campaigns.
· If you link, connect, or log in to your account with a third-party
service (e.g. Google, Facebook, LinkedIn), we receive certain information, such
as your registration and profile information from that service. This
information varies and is controlled by that service or as authorized by you
via your privacy settings at that service.
·
If you choose to invite contacts from your G-suite directory, we
will have the ability to view details of contacts, subject to your G-suite
permission. We will use this data to allow you to invite your contacts to your ProfileVibe
account. We will also use aggregated anonymized information for our internal
purposes.
·
If you integrate into your account information from third parties
or otherwise integrate your account with third-party systems, tools, or
products, we will receive certain information about you according to your
permissions at such third parties.
·
We also receive certain information about you, if you are invited to ProfileVibe
by another user (for example, as part of our collaboration tools and referral
program), in such case we will receive limited information, such as your email
address or other contact information, and we will use it for the same purpose
it was provided and by the terms of this Privacy Policy.
We combine your personal information with information we collect automatically or obtain from other companies and use it for the purposes detailed in this
Policy.
Our Legal Basis for Using Your
Personal Information
Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing. In the
majority of cases, processing will be justified on the basis that the:
· you have provided your consent for us to use your personal information for a specific purpose; our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with services that you have purchased); the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g. fraud prevention); or the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights, and provided it is proportionately conducted at all times.
How Do We Use The Information
Collected?
We will use your personal information for the following purposes: to provide you with quality service and security, to operate the Site, to perform our obligations to you, and to develop and improve our service. For example, we use personal information to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us to develop and improve our services, to understand and analyze our performance as well as your preferences and performance and to customize and personalize our service and enhance your experience (including by making Gig suggestions, ranking search results, etc.). to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace and services. For example, we use personal information to monitor, track and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations, and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service and comply with applicable laws. We conduct certain behavioral analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the ProfileVibe marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use ProfileVibe. If you would like to challenge any such decision, please contact us at privacy@ProfileVibe.com.
·
to contact you, as requested by you or as otherwise approved by
you or permitted according to this Policy.
·
to promote and advertise the Site, our services, and the ProfileVibe
marketplace. For example, we use the information collected from you to send direct marketing messages (as detailed below), show you
information that may be of interest to you, and organize and facilitate referral
programs, contests, or other promotional activities or events.
·
to maintain appropriate business records, to comply with lawful
requests by public authorities, and to comply with applicable laws and
regulations or as otherwise required by law.
We will ask for your consent before using information for a purpose other than
those set out in this Policy.
Direct marketing:
·
We use your personal information to send you direct marketing
communications about our products, services, or promotions from ProfileVibe that
may be of interest to you or our related services. This may be via email, post,
SMS, telephone, or targeted online advertisements.
·
Our processing of your personal information for marketing purposes
is based on our legitimate interest, on your consent, or as otherwise
permitted according to applicable laws. You have a right to prevent direct
marketing of any form at any time - this can be exercised by following the
opt-out link attached to each communication or by sending an email to optout@ProfileVibe.com.
·
We take steps to limit direct marketing to a reasonable and
proportionate level, and to send you communications that we believe may be of
interest or relevance to you, based on the information we have about you.
How Long Do We Keep Personal
Information?
We apply a general rule of keeping personal information only for as long as is
required to fulfill the purpose for which it was collected. However, in some
circumstances, we will retain your personal information for longer periods. We will retain personal information for the following purposes:
·
as long as it is necessary and relevant for our operations, e.g.
so that we have an accurate record of your dealings with us in the event of any
complaints or challenges; and
· about personal information from closed accounts to comply
with applicable laws, prevent fraud, collect any fees owed, resolve disputes,
troubleshoot problems, assist with any investigation, enforce our Site terms
and take other actions as permitted by law.
Children
This Site is offered and available to users who are at least 18 years of age or
older and of legal age to form a binding contract. Minors under 18 and at least
13 years of age are only permitted to use the Site through an account owned by
a parent or legal guardian with their appropriate permission. Minors under 13
are not permitted to use the Site or the ProfileVibe services. We do not
knowingly collect personal information from children under 13. Parents and
guardians should at all times supervise their children's activities. If we
learn we have collected or received personal information from a child under 13,
we will delete that personal information. If you believe we might have any
information from or about a child under 13, please contact us at privacy@ProfileVibe.com.
Sharing Personal Information
with Third Parties
We do not sell or rent your personal information to third parties for their
marketing purposes without your explicit consent.
We share your personal information with third parties as detailed below:
·
With other users and Site visitors. Once
you register, your username, country, and additional information regarding your
activity are made public and visible to all users of the Site. This
information includes photos you upload, your published portfolio, Gig
information, ratings, and additional information you may choose to add to your
profile. We also offer you the opportunity to participate and post content
publicly in forums, blogs, and on other similar features. Please be aware that
certain information, such as your user name and profile, together with the
content uploaded by you, will be publicly displayed when you use such features.
Your information will also be shared with other users when you message or
otherwise communicate with such users. When you publish your information and/or
share your data with other ProfileVibe users, you do so at your own risk. If
you choose to share personal information with other users, including Sellers
providing you a service via ProfileVibe, such personal information is shared
with other users as separate controllers. While ProfileVibe our Terms of
Service require Sellers to keep the information shared with them confidential, ProfileVibe
cannot ensure that all users will do so and it is your responsibility to ensure
that other users will comply with your standards.
·
With Service Providers. We share personal information
for business purposes with service providers that provide us with services to operate the Site, open and operate your account as well
as provide ancillary services and solutions. These include, among others,
hosting services, billing, and payment processors and vendors, CRM systems,
forum hosting, community management services, data and cybersecurity services,
web analytics and performance tools, translation tools, IT SaaS services, session
recording, communication systems, mailing systems, data optimization and
marketing services, data enrichment services, legal and financial advisors or
technical consultants. Consistent with applicable legal requirements, we take
appropriate technical and organizational measures to require third parties to
adequately safeguard your personal information and only process it by our instructions;
·
For legal reasons. We share personal information
with law enforcement agencies, public authorities, or other parties to
respond to a subpoena or court order, judicial process, or regulatory
authorities, if we believe we are required to do so by law, or that doing so is
reasonably necessary to comply with legal processes; when we believe it necessary
or appropriate to disclose personal information to law enforcement authorities,
such as to investigate actual or suspected fraud or violations of law, breaches
of security, or breaches of this Policy; to respond to claims against us; and
to protect the rights, property, or personal safety of ProfileVibe, our
customers, or the public;
·
For payments and fraud detection.
We share personal information with payment processors, fraud detection agencies, and similar third parties to facilitate payments done via the
Site and secure the Site and protect it against fraud, unauthorized
transactions (such as money laundering), claims, or other liabilities;
·
With social media partners.
Our Site includes certain social media features, including single sign-on
features. We also share limited personal information with such social media
platforms and marketing partners, such as Facebook and Google, to promote our
services or the ProfileVibe marketplace. Such features and third-party services
collect certain information about you and may set a cookie to enable their
functionality. Such third parties’ features are governed by their policies.
·
With users with whom you interact.
We share personal information to help facilitate interactions between users.
For example, if you are a Buyer we may share certain limited information about
you (such as the fact it is your first purchase on ProfileVibe) with the Seller
to ensure the services you receive from the Seller will fit your needs; such as sharing of information is limited in scope and is only intended to improve the
services provided by the Seller and your user experience;
·
With our corporate affiliates.
We share personal information with ProfileVibe’s corporate affiliates (ProfileVibe
Inc., ProfileVibe Germany GmbH, ProfileVibe Limited) that are related by common
control to operate the Site, providing our services to you
and for other purposes listed herein; and
·
In the context of a corporate transaction.
Personal information will also be disclosed if we go through a business transition
such as a merger, sale, transfer of all or a portion of ProfileVibe's assets,
acquisition, bankruptcy, or similar event. If we sell any
business or assets, we will disclose your data to the prospective buyer. If we
or substantially all of our assets are acquired by a third party, information
held by us about our users will be one of the transferred assets.
This Site is also protected by reCAPTCHA and the Google
Privacy Policy and Terms of Service apply concerning data collected by reCAPTCHA. The use of Google
reCAPTCHA is required to prevent fraud and misuse of the Site by the use
of automated machines. To learn more, please see Google's
privacy policy.
Where
We Store Your Personal Information
Some of the personal information you provide to us will be stored or processed on our behalf by third-party suppliers and data processors and may be located in other jurisdictions, such as the United States and Israel, whose laws may
differ from the jurisdiction in which you live. Whether to third parties or
internally, there are also transfers of personal information from the European
Economic Area (“EEA”) to countries outside of
the EEA not deemed to provide an adequate level of data protection from a European
data protection perspective, such as the United States. About data
transfers to such recipients outside of the EEA we provide appropriate
safeguards, in particular, by way of entering into European Union (EU) standard
contractual clauses as amended from time to time, and/or equivalent data
transfer safeguards. We will take all steps reasonably necessary to ensure that
your personal information is treated securely and by this
Policy.
Cookies
We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services,
analyze website performance, and for marketing purposes. To learn more about how we and our third-party service providers use cookies and your control over
these Cookies, please see our Cookie
Policy.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web
browsers, allowing users to opt-out of tracking by websites and online
services. We do not honor browser requests not to be tracked online (known as
“Do Not Track”), but our CookiePolicy describes how you can opt-out of receiving cookies.
External Links
Please note that the Site contains links to third-party sites and if you navigate to a third-party site from the Site, any data you provide to that site and any use
of that data by the third party are not under the control of ProfileVibe and
are not subject to this Policy. You should consult the privacy policies of each
site you visit. This Policy applies solely to personal information collected by
our Site. If you upload content, including personal information, to a social
network and then tag the Site, your submission will be subject to that social
network's terms of use and privacy policy, even where you post on an official ProfileVibe page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.
Security
We implement technical and organizational measures to maintain the security of the Site, our services, and personal information and in preventing unauthorized access, loss, misuse, alteration, destruction, or damage to it through industry-standard technologies and internal procedures. Among other things, we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification (concerning payment by credit cards), as required. In
addition, we contractually ensure that any third party processing your personal
information equally provides for the confidentiality and integrity of your data securely. However, the transmission of data via the internet is not
completely secure, and although we will do our best to protect your personal
information, we cannot guarantee the security of your data transmitted to the
Site. Once we have received your data, we will use strict procedures and
security features to try to prevent unauthorized access. Users who have
registered to the Site agree to keep their password in strict confidence and
not disclose such password to any third party. Further information about our
data security practices can be provided on request.
Rights of EU, EEA, and UK Users
This section of the Policy applies to you if you are in the EU, the European
Economic Area (EEA), or the UK.
The Controller (within the meaning of the EU and UK General Data Protection
Regulation (“GDPR”)) for the processing of personal data as described in this
Privacy policy is ProfileVibe International Ltd., 8 Kaplan St., Tel Aviv,
Israel.
Under applicable EU regulation, you have the following rights in respect of your personal information: to obtain information about how and on what basis your personal information is processed and to obtain a copy;
·
to rectify inaccurate personal information;
·
to erase your personal information in limited circumstances where
(a) you believe that it is no longer necessary for us to hold your personal
information; (b) we are processing your personal information based on legitimate interests and you object to such processing, and we cannot
demonstrate an overriding legitimate ground for the processing; (c) where you
have provided your personal information to us with your consent and you wish to
withdraw your consent and there is no other ground under which we can process
your personal information; and (d) where you believe the personal information
we hold about you is being unlawfully processed by us;
·
to restrict processing of your personal information where: (a) the
accuracy of the personal information is contested; (b) the processing is
unlawful but you object to the erasure of the personal information; (c) we no
longer require the personal information for the purposes for which it was
collected, but it is required for the establishment, exercise or defense of a
legal claim or (d) you have objected to us processing your personal information
based on our legitimate interests and we are considering your objection;
· to object to decisions that are based solely on automated processing or profiling; where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or
·
to obtain a copy of or access to safeguards under which your
personal information is transferred outside of the EEA.
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, to the processing of your data by us and we may be required to no longer process your data. Moreover, if your data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case, your data will no longer be processed for such purposes by us.
In addition to the above, you have the right to complain to a
supervisory authority for data protection. Please note that the right of access
and the right to erasure do not constitute absolute rights and the interests of
other individuals may restrict your right to access or erase by
local laws.
We will ask you for additional data to confirm your identity and for security
purposes, before disclosing the data requested by you. We reserve the right to
charge a fee where permitted by law. We will decline to process requests that
jeopardize the privacy of others, are extremely impractical, or would cause us
to take any action that is not permissible under applicable laws. Additionally,
as permitted by applicable laws, we will retain where necessary certain
personal information for a limited period for record-keeping,
accounting, and fraud prevention purposes.
Specific Provisions for
California Residents
This section of the Policy applies to you if you are a California resident.
During the last twelve (12) months we have collected the following categories of
personal information from users:
· Information that you chose to upload or otherwise provided by you to ProfileVibe, which may include: (i) Identifiers and personal information, such as name, postal addresses, online identifiers, email addresses, passport number or driving license number, social security number; (ii) characteristics of protected classifications, such as gender; facial image; audio, electronic or similar information; (iii) professional or employment-related information; (iv)education information; (v) commercial information; (vi) Audio or other sensory information, for example, if you provide audio-based services on ProfileVibe. Information we collect when you use ProfileVibe, including (i) Identifiers and personal information, such as online identifiers, internet protocol (IP) addresses, access device and connection information such as browser type, version, and time zone setting and browser plug-in types and versions; (ii) commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; (iii) Internet or other electronic network activity information, including, but not limited to log-in and log-out time, the duration of sessions, the content uploaded and downloaded, viewed web-pages or specific content on web-pages, activity measures; (iv) Location information.
·
Information that we collect or receive from third parties, such as
service providers, advertisers, and third-party accounts you link with ProfileVibe,
including (i) Identifiers and personal information, such as name, online
identifiers, email addresses, internet protocol (IP) addresses, access device and
connection information such as browser type, version, and time zone setting and
browser plug-in types and versions; (ii) Professional or employment-related
information; (iii) Internet or other electronic network activity information,
including, but not limited to log-in and log-out time, the duration of
sessions, the content uploaded and downloaded, viewed web-pages or specific
content on web-pages, activity measures; (iv)Commercial information; and (v)
Location information.
·
Inferences are drawn from any of the information identified above to
create a profile about you.
We use the personal information that we collect or receive for business
purposes as described above under the Section titled “How Do We Use the
Information Collected?”.
We may disclose the above-listed categories of personal information to third
parties for business purposes as described above under the Section titled
“Sharing Personal Information with Third Parties” in the Privacy Policy. In the
preceding twelve (12) months, we have disclosed all the categories of personal
information detailed above for business purposes.
As previously mentioned in this Policy, we do not “sell” (as such term is defined
in the CCPA) personal information.
You are entitled to the following specific rights under the CCPA, subject to
certain exceptions, about personal information related to you:
·
You have a right to request access to the personal information we
have collected about you over the past 12 months, including (i) the categories
of personal information we collect about you; (ii) the categories of sources
from which the personal information is collected; (iii) the business or
commercial purpose for collecting your personal information; (iv) the
categories of third parties with whom we have shared your personal information;
(v) the specific pieces of personal information that we have collected about
you.
·
You have a right to request that we delete personal information
related to you that we collected from you under certain circumstances and
exceptions.
·
You also have a right not to be discriminated against for
exercising your rights under the CCPA.
·
You also have a right to submit your request via an authorized
agent. If you use an authorized agent to submit a request to access or delete
your personal information on your behalf, the authorized agent must: (1) be a
person or business entity registered with the California Secretary of State to
conduct business in California; (2) provide proof of such registration; and (3)
provide documentation or other proof indicating that they are authorized to act
on your behalf. We may also require you to verify your identity directly with
us, and directly confirm with us that you provided the authorized agent
permission to submit the request.
To make such requests, we kindly ask that you open a Customer Relations ticket
here: http://support.ProfileVibe.com/hc/en-us/requests/new. If you do not have an active ProfileVibe account, please contact us at privacy@ProfileVibe.com.
For ProfileVibe Workspace users, please contact us at workspace-support@ProfileVibe.com.
We will verify your request using the information associated with your account,
including your email address. Government identification may also be required.
An access request can be made by you only twice within 12 months. Any
disclosures that we provide will only cover the 12 months preceding
receipt of your request. We do not charge a fee to process or respond to your
verifiable User request unless it is excessive, repetitive, or manifestly
unfounded. If we determine that the request warrants a fee, we will inform you
of the reasons for such a decision and provide you with a cost estimate before
processing further your request.
Updating Personal Information
We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. If you believe your
information is in any way incorrect, please let us know
immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact ProfileVibe's Customer Support and we will make reasonable efforts to delete any such
information under any applicable privacy laws.
You can review and change your personal information by logging into the Site and visiting your account profile page.
If you delete your User Generated Content (“UGC”), as
defined in the ProfileVibe Terms of Service, from the Site, copies of
your UGC may remain viewable in cached and archived pages or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including UGC, is governed by our Terms
of Service.
Contact Us
To exercise any of your rights in connection with your personal information, we
kindly ask that you open a Customer Relations ticket. Please include all the
relevant details, so your ticket can be handled correctly. We will process any
requests in line with any local laws and our policies and procedures. You may
also contact us at privacy@ProfileVibe.com.
If you have any questions (or comments) concerning this Policy, please email our
team at privacy@ProfileVibe.com, and we will make an effort to reply within a reasonable timeframe. For ProfileVibe Workspace users, please contact us at workspace-support@ProfileVibe.com.
Privacy policy?
Your privacy matters to us. We never rent or sell your information to third-party vendors. If you have questions about how we use your personal information and/or our privacy policy,
please contact us here: info@profilevibe.com
Our goal is to protect your privacy when you visit the Site. We created this Privacy Policy to demonstrate our commitment to fair information practices and to comply with the various laws and regulations regarding data protection. This Privacy Policy only addresses the use and disclosure of information
We care about your online privacy and the protection of your data. By using our website you agree to our Privacy Policy in its entirety.
thank you,